Last Updated: December 27, 2025
This Services Agreement ("Agreement") is entered into by and between Sanqi Consulting LLC, a Georgia limited liability company doing business as TurboNIW, with its principal place of business in Norcross, Georgia ("TurboNIW," "we," "us," or "our"), and you ("Client," "you," or "your"). TurboNIW and Client are collectively referred to as the "Parties."
1. Nature of Service
TurboNIW provides educational materials and example documents to help researchers prepare their own National Interest Waiver (NIW) petitions. TurboNIW's services include:
TurboNIW is not a law firm. TurboNIW does not and will not: (a) provide legal advice or recommendations regarding Client's case; (b) evaluate Client's eligibility for NIW or any immigration benefit; (c) make legal decisions or strategic determinations on Client's behalf; (d) review, approve, or validate Client's petition before filing; (e) practice law as prohibited under Georgia and federal law; or (f) represent Client before USCIS or any government agency. TurboNIW provides general educational information about NIW requirements; Client makes all decisions about applying this information to Client's specific case.
2. Client Responsibilities
Client acknowledges and agrees that Client is preparing Client's own NIW petition using TurboNIW's educational materials as learning tools. Educational materials are examples showing proper petition structure and format. Client is responsible for: (a) writing and preparing own petition content using educational materials as reference; (b) making all strategic decisions about petition content and structure; and (c) ensuring accuracy and truthfulness of all information in petition Client files with USCIS. The quality of educational materials depends on: (a) completeness and accuracy of information Client provides; (b) quality and relevance of evidence Client uploads; and (c) timeliness of Client's responses to surveys. Client is not required to provide sensitive personal information unless Client chooses to do so.
TurboNIW recommends that Client consult with a licensed immigration attorney before, during, and after using TurboNIW's educational materials. An attorney can provide legal advice regarding eligibility, case strategy, and petition strength that TurboNIW cannot provide. Communications with TurboNIW are not protected by attorney-client privilege.
3. Service Workflow and Timeline
TurboNIW will deliver educational materials within 30 days after receiving all required information from Client ("Service Period"). The 30-day Service Period begins when Client has: (a) completed all required surveys; (b) uploaded all evidence documents; and (c) provided any additional information requested by TurboNIW. Client must: (a) complete all required surveys within 14 days of purchase; (b) upload all evidence documents within 14 days of purchase; and (c) respond to any clarification requests within 14 business days.
If Client requires additional time to complete surveys, upload evidence, or provide requested information, Client may request extension by written email to contact@turboniw.com. Extension requests must: (a) include specific reason and requested extension period; (b) not exceed 60 additional days maximum; and (c) require TurboNIW's written approval. Extensions may be approved, denied, or approved with conditions. If Client fails to complete required tasks within the Service Period (including any approved extensions): (a) TurboNIW will deliver educational materials based on information available at that time; (b) missing information will result in educational materials that do not reflect complete information; and (c) service obligations end upon delivery of educational materials.
4. Deliverables
TurboNIW delivers educational materials via Overleaf platform. Materials include: (a) example petition letter showing proper NIW petition structure; (b) form completion examples showing where information is typically entered on I-140 and supporting forms; (c) evidence organization framework; and (d) instructions for adding personal information. These educational materials serve as learning tools and examples. Client uses these materials as reference to prepare Client's own petition. Service obligations end upon delivery of educational materials. After receiving educational materials, Client is responsible for: (a) preparing own petition using educational materials as reference; (b) adding all personal information; (c) writing and finalizing all petition content; (d) printing and assembling petition package; (e) filing with USCIS; (f) paying all USCIS fees; and (g) responding to any USCIS requests.
5. Team and Preparation
TurboNIW's educational materials are prepared by PhD researchers with NIW filing experience. All materials are reviewed and quality-checked before delivery to ensure proper petition structure and educational standards.
6. Platform and Communications
After purchase, Client has access to user account dashboard showing required steps, survey completion status, document upload requirements, and deadlines. Client is responsible for completing surveys, uploading evidence, meeting deadlines, and tracking own progress. TurboNIW may send reminder emails, but Client retains full responsibility for progress and deadlines.
7. No Guarantees
Client understands that: (a) USCIS makes all decisions; (b) no approval, outcome, or timeline can be guaranteed; (c) TurboNIW makes no representations regarding approval probability; and (d) educational materials do not guarantee approval. USCIS decisions depend on: (a) Client's qualifications and evidence; (b) USCIS officer discretion; (c) USCIS policies; (d) quality of evidence; and (e) how Client prepares and presents petition. TurboNIW provides educational materials showing proper structure but cannot guarantee approval.
8. Refund Policy
If Client's NIW petition is initially denied by USCIS, Client may request refund if: (a) Client filed petition within 60 days of receiving educational materials; (b) Client provides copy of USCIS denial notice within 30 days of denial date; and (c) Client provides date petition was filed. Refund does NOT apply to: (a) Request for Evidence (RFE); (b) Notice of Intent to Deny (NOID); (c) denial after RFE; (d) USCIS delays; (e) filing errors; (f) petitions filed more than 60 days after delivery; (g) refund requests more than 30 days after denial; or (h) materials based on incomplete information.
To request refund, email contact@turboniw.com with: (a) subject line "Refund Request --- [Client Name]"; (b) copy of USCIS denial notice; and (c) date petition was filed. TurboNIW will review and notify Client of decision within 15 business days. If approved, 100% refund of service fee paid to TurboNIW (excluding payment processing fees) will be issued via original payment method within 10 business days. USCIS filing fees are non-refundable.
9. Intellectual Property and Confidentiality
TurboNIW retains ownership of all educational materials, templates, methodologies, platform technology, and proprietary processes. Client may use educational materials to prepare Client's own NIW petition only. Client may NOT: (a) share, distribute, or disclose educational materials to any third party; (b) use materials as templates for others' petitions; (c) commercially redistribute or resell materials; (d) share account access with third parties; or (e) copy or replicate TurboNIW's methodologies or processes.
TurboNIW maintains confidentiality of: (a) Client's personal and professional information; (b) research and publication details; (c) immigration information; and (d) communications. TurboNIW may disclose if: (a) required by law; (b) necessary to defend against claims; or (c) Client consents. TurboNIW may use de-identified, aggregated information for improving materials, platform development, and research without personally identifiable information.
10. Limitation of Liability
TurboNIW's total liability for any claims shall not exceed the amount Client paid to TurboNIW. TurboNIW is not liable for: (a) USCIS decisions; (b) errors from inaccurate information Client provided; (c) Client's petition preparation or filing; (d) filing errors; (e) missed deadlines; (f) immigration consequences; or (g) opportunity costs. TurboNIW is not liable for indirect, consequential damages, lost profits, emotional distress, or punitive damages. Client acknowledges: (a) NIW petitions have no guaranteed outcomes; (b) educational materials cannot guarantee approval; (c) USCIS decisions depend on many factors; and (d) Client assumes risk of self-preparation.
11. Representations and Warranties
TurboNIW represents that: (a) educational materials will be prepared by qualified personnel with NIW experience; (b) materials will demonstrate proper petition structure; (c) services will be provided consistent with this Agreement; and (d) confidentiality will be maintained. Except as stated, materials are provided "AS IS" without warranties. TurboNIW disclaims warranties of merchantability or fitness and does not warrant approval. Client represents that: (a) all information provided is accurate and complete; (b) all evidence is authentic and truthful; (c) Client has legal right to use uploaded documents; and (d) Client will not use materials for unauthorized purposes. Client acknowledges: (a) TurboNIW relies on information Client provides; (b) TurboNIW does not verify information; (c) Client is responsible for truthfulness; and (d) false statements to USCIS may have serious consequences.
Client agrees to indemnify and hold harmless TurboNIW and its officers, employees, and affiliates from claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from: (a) Client's use of materials; (b) inaccurate information Client provided; (c) violation of this Agreement; (d) immigration petition or USCIS proceedings; (e) unauthorized use or sharing; or (f) third-party claims related to petition. Client is not required to indemnify for claims arising solely from TurboNIW's gross negligence or willful misconduct.
12. Dispute Resolution
This Agreement is governed by laws of State of Georgia and Federal Arbitration Act, 9 U.S.C. § 1 et seq., without regard to conflicts of law. Before formal proceedings, parties agree to attempt good-faith resolution for 30 days. If resolution fails, disputes shall be resolved through binding arbitration in Atlanta, Georgia, under American Arbitration Association rules, except disputes involving intellectual property or confidentiality may be brought in state or federal courts in Fulton County, Georgia. Prevailing party may recover reasonable attorneys' fees and costs. This arbitration provision is governed by Federal Arbitration Act.
13. General Provisions
This Agreement constitutes entire agreement and supersedes all prior discussions or agreements. Agreement may only be amended in writing signed by both parties. TurboNIW may update terms for future clients without retroactive effect. If any provision is invalid, remaining provisions continue. Failure to enforce does not constitute waiver. Client may not assign without TurboNIW's consent. TurboNIW may assign to affiliates or in connection with merger or sale. TurboNIW is independent contractor. Neither party is liable for delays beyond reasonable control. Electronic signatures and online acceptance (including clicking "I Agree" or completing payment) have same effect as handwritten signatures. All notices to contact@turboniw.com for TurboNIW and email provided during registration for Client. Notices are effective upon email delivery.
14. Acknowledgment
By purchasing TurboNIW services, Client acknowledges reading, understanding, and agreeing to this Agreement. Client acknowledges: (a) TurboNIW provides educational materials, not legal services; (b) Client prepares own petition using materials as learning tools; (c) no attorney-client relationship exists and communications are not privileged; (d) TurboNIW does not guarantee approval; (e) Client should consult attorney; (f) Client is responsible for accuracy; (g) refund terms in Section 8; (h) liability limitations in Section 10; and (i) timeline requirements in Section 3.